Our earliest agents asked too much before giving anything back. Conversion jumped the moment we flipped it: give a useful, specific result in two or three taps, then ask for the email.
People will tell you what they need. They won't fill in a form to do it.
Across our marketplaces, the highest-intent moment is when the agent presents a genuinely relevant match or scoped recommendation. That's where you ask for the contact detail — not before.
Capture too early and you interrupt; capture at the match and it feels like a natural next step.
A no-loops, button-led flow that always reaches an outcome converts better than an open-ended 'chat' that can wander. Predictable beats impressive.
We build the same way for clients: the agent should always reach a useful end state, every time.
One call. We'll point at the agent that'll pay for itself fastest — and tell you straight if you don't need one yet.
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